Returns & Exchanges

At SURI, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your shopping experience is as seamless and stylish as the pieces in our collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are still attached and the garments are in their original, unworn condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Drop your package at any authorized courier location and keep your tracking number handy while we process your refund or exchange.